FAQs
Questions and Answers On All Things Beauty
Do you offer makeup services for special events by appointment?
Yes, we do! Please refer to our services menu and book accordingly. If a date or time you're seeking is not listed, then please send us an email to customerservice@prettypristine.co
Which payment methods do you accept?
We accept all major debit and credit cards; in addition to that we also accept payments through PayPal, Sezzle and accept cash payments in person at our location.
Do you have a refund policy?
Yes, we do! A thorough explanation can be found on our Returns/Exchange/Refunds page!
Does Pretty Pristine LLC have a set turnaround time on orders?
Yes, we do! We ask that you give us at least 3-5 business days to process your order. The shipping time is 2 business days, so you should receive your order within a week! Although, most of our customers can attest that it's very possible to receive your order earlier than that!
How long is shipping after I place an order?
Shipping takes 2 business days from the time we ship the order out. However, please keep in mind that we do require at least 3-5 business days; so expect to receive your order within a week after ordering!
Is there a way to contact you if we need assistance?
Of course! You can refer to our 'contact' page and you will be prompted to send us an email to customerservice@prettypristine.co
This is the easiest and fastest way to get a direct response from someone on our customer service team!